Effective Date: 2/8/2026
Welcome to the Voila International website. These Terms and Conditions (“Terms”) govern your use of our website and any purchases or inquiries made through it.
By accessing or using this website, you agree to be bound by these Terms. If you do not agree, please do not use the site.
1. About Voila International
Voila International (“we,” “our,” or “us”) is the official distributor of Kwabobio cassava-based products in the United States. We supply products to consumers, retailers, wholesalers, and food service partners.
2. Use of Website
You agree to use this website only for lawful purposes and in a way that does not violate the rights of others or restrict their use of the site.
You may not:
- Attempt to gain unauthorized access to the site or systems
- Use the site for fraudulent or misleading purposes
- Copy or misuse website content without permission
3. Product Information
We make every effort to display accurate product descriptions, packaging, and pricing. However, we do not guarantee that all product details are always complete, current, or error-free.
Product availability may change without notice.
4. Orders and Payment
When you place an order through our website, you agree that:
- All information provided is accurate and complete
- Payment must be received before orders are processed
- We reserve the right to cancel or refuse any order at our discretion
Wholesale or bulk orders may require separate confirmation before fulfillment.
5. Shipping Policy
Shipping rates are calculated based on product weight and shipping destination.
Please note:
- Bulk-size products (such as 20kg sacks) ship at separate heavy-weight rates
- Free shipping, when offered, applies only to eligible retail-size products
- Delivery timelines are estimates and may vary due to carrier delays
Voila International is not responsible for delays caused by shipping carriers or events beyond our control.
6. Returns and Refunds
Due to the nature of food products, we generally do not accept returns of opened or used items.
Refunds or replacements may be offered in cases of:
- Damaged items during transit
- Incorrect items received
- Verified quality issues
To request assistance, please contact us within 7 days of delivery.
7. Wholesale and Distribution Inquiries
Wholesale pricing, pallet shipments, and distributor partnerships are handled separately from standard online retail orders.
Submitting a wholesale inquiry does not guarantee pricing or availability until confirmed by Voila International.
8. Intellectual Property
All content on this website, including:
- Logos
- Product images
- Text and branding
- Design elements
is the property of Voila International or its partners and may not be used or reproduced without written permission.
9. Limitation of Liability
To the fullest extent permitted by law, Voila International shall not be liable for any indirect, incidental, or consequential damages arising from:
- Use of this website
- Product misuse
- Shipping delays
- Business interruptions
Our liability is limited to the amount paid for the product purchased.
10. Third-Party Links
This website may contain links to third-party websites. Voila International is not responsible for the content, policies, or practices of those sites.
11. Changes to These Terms
We may update these Terms at any time. Changes will be posted on this page with a revised effective date.
Continued use of the site after updates constitutes acceptance of the revised Terms.
12. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
Voila International
Email: voilainternationalusa@gmail.com
United States
